the "The 100 Best Fleets" Program
City of Santa Ana’s
mayor receiving their award for the 100 Best Fleets in 2010
I don’t have to remind you
about what a great program The 100 Best Fleets is. What a great
exercise going through the application process.
J.D. Schulte CAFM,
CPFP; Fleet Manager, City of Moline, IL; APWA Fleet Manager of
the program you are running is top notch! I’m very proud to be a
part of it as it shows to our customers and taxpayers we are
doing the right thing. Thank you for everything you’re doing!
Keith Condra, Director
of Fleet Management; Town of Fishers, IN
Click on the graphic to
read the whole "Committed to Excellence" letter,
reprinted with permission.
were literally hundreds of fleet applications
that went to four dedicated public servants and
past winners of the No. 1 position for “100 Best
Fleets”, who served as judges. It was their
responsibility to read, score, evaluate,
collaborate, and finally judge every
application. The pay for each of them was the
same, nada – nothing but a pat on the back for a
job well done. This took a massive number of
hours cumulatively for these men and women.
Known as the “best of the best,” these judges
determined which fleets fit the criteria and
excelled, which fleets could provide supporting
documentation, and then verified the claims made
in each fleet’s application, finally ranking
each as one of the“100 Best Fleets” in North
America. Congratulations to City of Troy, Mich.,
and Sam Lamerato, who was named the No. 1 fleet
in the country. ...
Reagan Fleet Administrator City of Columbus,
Read the whole letter,
reprinted with permission from Government Fleet
I'm looking forward to reading
about the common characteristics of the top Fleets. Just
entering this contest has improved our fleet operations so much.
As we read the criteria and saw we were weak in some areas, we
made a concerted effort to improve in that area. And as economic
times got tougher, we brainstormed to see how we could cut our
expenses, which in turn reduces our costs to all our customers,
which helped us in our 100 Best Fleet application.
Also, one last thing - thanks
for bragging on and showing off our patches at the convention.
We wear them proudly.
Barbara Olsen, Fleet
Operations Support Manager; City of Fayetteville, AR
In the top 20 five years in a row!
I am proud that our Fleet
Management Division continues to be recognized as one of the
most advanced and efficient fleets in the nation.
Congratulations to Kelly Reagan and the entire division for what
they do to improve our vehicles and equipment, save taxpayer
dollars and make Columbus a greener city.
Mayor Michael B. Coleman, Columbus, OH
I cannot thank the two of you
enough for the introduction to The 100 Best Fleets. The access
to so many great minds and the wealth of the collective
experience in the group is an absolute gold mine of information
for us to continue on our journey of improvement.
I have shared the fact that we
are in the 100 Best with this team and their enthusiasm is
David L. Dunn, CFM;
Fleet & Facilities Management Division Manager, City of Orlando,
It has been brought to my
attention by my Manager Mark Tolman that you are extending your
thanks to me for the time and effort I put into our Fleet
Application. It is a great honor to be recognized by you.
Your thoughts are greatly
appreciated. However the thanks truly go to you. Without your
book, “IF IT WAS EASY, THEY WOULDN’T CALL IT HARD”, my thoughts
would have stayed jumbled up in my head and never came to
So my thanks go to you for
giving all of us the tools we need to always strive for
innovative ways to improve our Fleet and again be able to put it
down on paper.
Dawn Pence; Canyon
County Fleet Admin Asst.; Caldwell, ID
Great job guys!!!
You are the best of the best. Your hard work, leadership and
dedication of your team members make this happen, not just once
but 9 times. I'm proud the be a customer of yours.
John R. Barnott;
Director Building and Development Services; Manatee County
Government; Manatee, FL
Tom, I would like to take a
minute and thank you and all your staff for this very worthwhile
and important program, The 100 Best Fleets. I myself have worked
in Fleets all my life and to get some recognition for my people
and their work is outstanding. And we appreciate the work you
have done to make that happen. I am one Fleet out of many that
labor every day to make things happen, and to keep this world
moving along. But to me its people that make Fleets work, like
us and you and all the other great Fleet organizations, [and
there are many]. And your program gets them the recognition
these organizations deserve. Thanks again for all you do.
Ray Griffin, CPM;
Alachua County Fleet Manager; Gainesville, FL
The network you’ve put
together through “100 Best Fleets” certainly is a list of the
best and the brightest in the industry. We’re proud to be part
of that group.
Dave Head, Sonoma
County CA, one of the 100 Best Fleets and top 40 Government
Green Fleets for 2011
It is I who owes you the
thanks. The programs you run are a blessing to the Fleet
community. The recognition we have garnered via your programs
had helped us gain millions in additional funding for Fleet.
Your programs has made the lives of each technician and
equipment operator better. As we picked up recognition our
funding line went up.
Director – Fleet San Antonio Water System; San Antonio, TX
On behalf of all of us from
the City of Edmonton Fleet Services Team, I wish to express my
sincere thanks to Tom for your tireless efforts and leadership
in advancing 100 Best Fleets and each of you who served as
Judges big thank you for your time, and your commitment in
evaluating the many submissions for 100 Best Fleets. It is truly
a privilege for us to be included in this elite group. We
appreciate your time and effort in continuing to advance this
Steve Rapanos; Branch
Manager Fleet Services ,City of Edmonton, Alberta, Canada
I have taken a new position
(partially thanks to my ‘100 Best’ awards) and wanted to update
your records. I hope to have my new organization ‘100 Best’
ready by the time the applications come out in the Spring. We
should also be a contender for the Green Fleet award because we
are definitely on the forefront of green initiatives.
Manager of Fleet Services Land Mgmt. - Fleet Services Forest
Preserve District of DuPage County
The cost of submission:
nothing. The benefit to your organization: priceless.
Marilyn L. Rawlings;
Fleet Manager Lee County Fleet Management; Fort Myers, FL
I just wanted to once again
thank you and for all you do to allow us public fleet managers
the opportunity to promote our work with both our organizations
and communities. The 100 Best Fleets program has been such a
valuable avenue to help us educate and inform those we serve. I
believe your enthusiasm and passion is obvious and present in
the way you approach the program. I am fortunate to have the
ability to connect with so many other fleet managers across the
country largely due to the GFX and 100 Best Fleet program.
Character, honesty, passion
and commitment are values which I believe lead us down our road
of success. Your work has made a tremendous difference for the
many public fleet organizations involved in the program. Hope
all is well with you. It was great having the chance to talk
with you during the GFX. Let me know if there is anything I can
help with in the future. I wish you the best in your coming
Tony Jobanek; Fleet
and Radio Manager; City of Eugene, OR
Tom, just a short line to say
thanks for all the inspiration you convey to the many Fleets in
North America. [We were recognized in the
city's holiday greeting.] We
were also recognized in a City Council Retreat Video.
Jason Lalonde; Fleet
Manager; Suffolk, VA
If fleet managers really cared
about the operations, they should attend one of Tom’s seminars.
If they really cared about the futures of their operations and
the careers of their employees, they would take a good look at
the criteria set-fourth at as being one of the best.
Unfortunately there are only 100 spots with the top 100 Best
Fleets and not everybody going to be recognized for their
efforts. Although they will be recognized in their own
organizations as being the best when they can support their
operations based on facts and credibility. When the day comes
and they to defend their operations – the preparation of this
program may be deciding factor that saves their fleet operation
from being out-sourced.
Gary Lentsch; Eugene
Water & Electric Board Fleet Services Supervisor; Eugene, OR
I applaud all the
hard work that went into organizing the 3rd annual Government
Fleet & Expo (GFX) held in June in Austin, Texas. I applaud
everyone from the committed sponsors, to the expert speakers on
specific subject material, to the “100 Best Fleets” judges who
worked so hard evaluating all the applicants.
The Expo was
packed with golden nuggets of information that could be farmed
from most any session – all to take back to our respective
operations and implement as soon as possible within our cities,
counties, states, and school districts. I am very proud to be
one of the recipients of the 100 Best Fleets awards again this
year and I am proud of every fleet manager who continues to
pursue excellence through this venue.
literally hundreds of fleet applications that went to four
dedicated public servants and past winners of the No. 1 position
for “100 Best Fleets”, who served as judges. It was their
responsibility to read, score, evaluate, collaborate, and
finally judge every application. The pay for each of them was
the same, nada – nothing but a pat on the back for a job well
done. This took a massive number of hours cumulatively for these
men and women. Known as the “best of the best,” these judges
determined which fleets fit the criteria and excelled, which
fleets could provide supporting documentation, and then verified
the claims made in each fleet’s application, finally ranking
each as one of the“100 Best Fleets” in North America.
Congratulations to City of Troy, Mich., and Sam Lamerato, who
was named the No. 1 fleet in the country.
I would like to
personally thank the dedication and hard work of every judge for
their commitment to excellence: Larry Campbell of Ft. Wayne,
Ind., Sharon Subadan CAFM and CPFP of Hillsborough County, Fla.;
Marilyn Rawlings of Lee County, Fla.; Steve Riley of Coral
Gables, Fla.; and finally our illustrious leader and founder Tom
Johnson, who has been our public sector advocate and voice for
entire "Committed to Excellence" letter...reprinted with permission from
Government Fleet Magazine.
Kelly Reagan Fleet
Administrator City of Columbus, Ohio
Thanks so much for the award
Tom, it's catapulted morale and stopped the privatization
Fleet Manager; City of Lakeland, FL
Surviving the City Auditor...
Per our phone conversation
...I can honestly tell you that if it were not for our
participation in 100 Best Fleets these past few years we would
not have been as well prepared/positioned and fared near as well
through this audit process.
The other memo is the first
time a City Manager has ever supported and directed the turn-in
of underutilized vehicles. Times are a changing!
Keith Leech; Fleet
Manager Department of General Services City of Sacramento;
For Eagle County Fleet Services being recognized as a top 100 Best
Fleets brought the morale of our staff up.
It shows staff that they are recognized for all there hard work and
dedication for being part of the Fleet industry.
Thanks so much for the honor of being recognized
as a top 100 fleet.
Fleet Manager Eagle County; Gypsum CO
Participating in the 100 Best
Fleets is an education in fleet management. The very process of
completing the application will improve your program, by
challenging you to examine your strengths and weaknesses and
prompting you to measure and evaluate your practices in relation
to the principals of good Fleet Management. Tom’s 100 Best
seminars complete the process by providing learning and
networking opportunities with the best fleet minds in the
Steve Szueber; Fleet Services Supervisor, Department of Public
Works; City of Corona, CA
Being recognized as one of the
100 Best government fleets in North America, has allowed us to
gain recognition, respect and credibility, not only with our
board of County Commissioners, but has also increased the
confidence of our customers in showing we are just as good, if
not better than shops in the public sector. This award has also
evidently brought national attention to our fleet, as I receive
calls from other fleet manager seeking assistance or asking
questions on how we do business. It has been an honor to be
listed along side so many great fleets out there trying to do
Gurule; La Plata County, Fleet Manager; Durango, CO
Being selected as the #15
Fleet In North America was a key element in our retention as the
provider of fleet maintenance services for the City of Fort
Wayne Corum; Director
Equipment Services Department; City of Fort Worth, TX
Last year I created a year long
FY-2011 strategic action plan using your 12 areas for a better
fleet. I have attempted to do something in each of the areas
this year.....Leadership, Business Plan, Fuel Management,
etc...thought that that might help my response. Looking forward
to seeing you in Atlanta.
Stephen Hillis; Fleet Manager City of Alcoa, TN
Recognition as a 100 Best Fleet has been a tremendous benefit to
our operation. We've seen morale increase significantly and
received many accolades from our customers. With increased
morale has come efficiency gains and with customer accolades has
come more confidence in us and our Division. Additionally, we
have completely involved City leadership in our celebration and
success. This has had the net effect of increasing our
Division's credibility with the decision-makers in the City--a
huge benefit when jobs are on the line and cutbacks the name of
the day. Fleet's credibility in Oxnard is at an all-time high
and that benefits us every single day.
Fleet Services Manager, City of Oxnard; Oxnard, CA
I do want to thank you and the
100 Best Fleets organization for recognizing the City of Los
Angeles, General Services/Fleet Services as one of the top 100
Fleets. With all that our Fleet family has been through over the
last year with budget cuts and all, receiving this award has
certainly played an important role in boosting everyone's
Acting Fleet Director; City of Los Angeles, CA
recognized as one of the 100 Best government fleets out of
38,000 public fleets in North America, has helped the Virginia
Department of Transportation Equipment Program maintain its
credibility and gain additional recognition within state
government as well as within the public fleet community.
Erle W. Potter,
P.E., CEM; State Equipment Manager; Virginia Department of
Due to this award the
fleet division was and continues to be recognized for their
accomplishments. The '100 Best Fleet' designation is proudly
declared anytime fleet is mentioned. Another positive from this
award is the confidence it gives to the department who utilize
fleet’s services. This speaks volumes.
Scott Lawler; BLW
Public Works Operations Manager; City of Marietta, GA
outside contractor, presenting the award to the mayor and
counsel members goes along way when contract renewal or
negotiations are up coming. We presented this award three times
in three years consecutively and presenting the award has been
very beneficial in either monetary or extension of the contract.
Marc Siegel; General Manager, First Vehicle
Services; Town of Davie, FL
Government Fleet Magazine and
the 100 Best Fleets are the best in the business.
Ron Raines, Fleet
Manager city of Topeka, KS
Tom, I want to take a minute
to thank you and all who help to do the 100 Best Fleets program.
Alachua County Fleet Management has received a lot of praise for
placing in the 100 Best. I am quite sure it requires a lot of
hard work on your part to put this on this program, that
recognizes the "behind the scene" people that keep the wheels
rolling. Thanks Again, and I look forward to meeting you one day.
Ray Griffin; Alachua
County Fleet Manager; Gainesville, FL
This [Honorable Mention] award
was very well received by our Elected County Officials. At the
committee meeting that this award was presented, the Peoria
County Administrator requested that I contact you for a
breakdown of "why we didn't break the top 100 and give a plan
for achieving it next year!"
To continue our journey, to be
one of the 100best fleets, I will contact the two judges you
recommended, and we'll proceed to take the steps necessary to
improve our services to our organization in pursuit of this
Michael Patton; Fleet
Manager, County of Peoria, IL
Here at Buckeye we are up to the
challenge and working on our 2010 Top 100 Best Fleets in North
are some of the things that I noticed since we won the award:
You receive free positive
publicity in your area. In these economic times it’s good for
the citizens and vendors in your community to know that your
organization has been recognized as one of the best at what you
Mayor/Council, Town Manager and Departments: Right after we won the award we
were able to purchase mobile column lifts ($33,000) with an easy
approval from upper Town Management.
Keep’s your department
focused and on track by following you’re 'Top 100 Fleet
Mike DePaulo, CPFP; Fleet Management
Supervisor; Town of Buckeye, AZ
a (successful) American Public Works Association nomination for
Michael DePaulo of Buckeye AZ: Public Relations Awareness
Mike is one who would prefer to
stay out of the spotlight; however, that does not mean that he
would shy away from getting the best possible press for the
people that work for him or his shop. In 2009 he, on his own
initiative applied for the prestigious 100 Best Government Fleet
Operations in North America award for the Town of Buckeye. It
was a long shot for Buckeye to even be considered as the
competition is so keen. There is an estimated 38,000 fleet
operations in North America that could compete. Mike took the
lead to put together the award package and Buckeye did make the
top 100 for 2009! This represents a huge morale boost for his
shop and gives great press for the Town of Buckeye as a whole.
Scott Lowe; Public Works Director; Town of Buckeye AZ
I have followed the 100 Best
Fleets for several years. It is a wonderful thing that you are
doing to encourage fleets to become better at what they do.
David McDermott; Fleet Manager; Council Bluffs, IA
Tom, it was nice to
talk to you in Detroit earlier this week. I have heard only good
about the top 100 programs and website, which I have now
I hope to continue
future discussions over fleet management ideas and continue to
improve our industry.
Bob Adamsky; Fleet
Del-Air Heating & Air Conditioning;
winner of the NAFA Larry Goil Award for innovation in fleet
Thanks for all you do for the
Government Fleet Management profession. Without you taking the
lead, many programs across the Country would not have the
recognition they truly deserve.
Michael Brennan, Fleet
Division; East Bradenton, FL
There are several benefits of being in this
program. The evaluation categories set our fleet objectives and
plans to improve efficiency and customers service. So this
program is as much of a tool for me to manage our fleet to
become even better organization each year. Also this recognition
highlights on our Fleet Services as an important component of
the City services that makes a huge contribution to our City.
Fleet Services Manager; City of Tacoma, WA
Thank you for the
positive feedback on the jackets. My guys love them. We
have purchased them three different types of jackets
over the last couple of years. It was fun to see the
switch to the Top 100 jackets. We didn’t tell them they
had to wear them. As a matter of choice they chose the
one that lets them brag a bit.
This effort helps with
so many other areas. Some of the guys have commented
their kids were proud of where they worked because they
were the best. That led to other efforts being willingly
can’t thank you enough. Your efforts have made others
better and willing to work more.
David Kilbourne; Director – Fleet San Antonio Water
System; San Antonio, TX
Citrus County Fleet Management was selected for the first time
as one of the '100 Best Fleets' for 2009. The Board of County
Commissioners publicly recognized our achievement with an award
presentation. Having this outside recognition put to rest any
further discussion of privatization. We were also recognized in
our local newspaper which raised our standing with our citizens
and fellow county employees. Of course all of the exposure
reflected back to my staff. They are proud to finally receive
some positive recognition for the hard work they do for their
community. With frozen wages and hiring freezes, receiving an
honor like this has helped to keep morale high for our
Michael R. Webster; Director,
Office of Fleet & Transportation Management;
Citrus County, FL
Regarding the 100 Best Fleets... At a University, on the
academic side, there are all sorts of awards, degrees, grants,
etc, that can show their accomplishments, both as individuals
and departments. For support organizations there are very few
and often the nonacademic units are not highly thought of. The
'100 Best Fleets' is sponsored by a national publication so when
our Fleet department was honored it was well noted both on the
operational side and the academic side of the University. The
University of Minnesota is on a campaign to be one of the top
three public research universities in the country and this award
shows that we are one of the best. While people from the
academic side do notice and comment when they hear of our
accomplishments, or see the awards posted in our lobby, it is
the other support units that really understand what it means and
has helped us in our efforts to continuously make things better.
It also helps us in our efforts to improve that we have gotten
the award four years in a row. During these tough economic times
it is hard to make changes but when the administration sees that
we are on the leading edge by getting this recognition it makes
Bill Roberts; Associate Director of Parking & Transportation
University of Minnesota; Minneapolis, MN
Our 100 Best Fleets Plaque is proudly displayed
on the Sheriff's wall in his office.
It is a great way to have the 'Boss' see that his
Fleet Department is recognized by an outside organization
for doing a great job!
Mike Best; Broward Sheriff's Office; Ft. Lauderdale, FL
Thank you very much Tom for
the great news. This news could not have come at a better time
taking into account all that the City of Miami and specifically
our Department has gone through for almost a year.
Once again thank you.
Jose E. Davila; Sr.
Fleet Superintendent; City of Miami, FL
Hope all is well. Your efforts
provide a very essential service to all of those who keep this
county moving. Just wanted to say thank you.
Director Public Works Department; Manatee County, FL
Hi Tom, I hope all
is well. I wanted to give you a quick update on my job status. I
did take that job (we discussed when you were here) with the
city as the new Administrative Services Manager. As of May 3rd I
will be responsible for three other divisions in addition to
fleet. I thought you might be interested...
The City of Boise
Fleet Services Division has gained recognition, respect and
credibility with our customers, by being recognized as one of
the 100 Best Fleets in America. Although we feel very humbled to
be mentioned with the other fleets in this prestigious group. We
are inspired now especially in these rough economic times
to prove we truly are one of the 100 Best.
Craig Croner; Fleet Services Manager; City of Boise, ID
Apply now for "The 100 Best Fleets" 2010